How quickly will I get my order?
We currently ship every Monday, Wednesday and Friday on a Next Day service with DHL, to arrive next working day. Orders shipped Friday are received on Mondays.
Can I request delivery for a specific day?
If you need your order for a specific date, please add a note to your order in checkout and we can ship it as needed. We can send out orders to reach the recipient by a particular date (e.g. a birthday) but we can’t guarantee what day/time it will be delivered. If you’d like something for a particular date please write this in the notes section on the cart and we’ll come back to you if there are any problems.
How much does delivery cost?
Delivery is £5.95 for most of UK for your first case and then £2.95 for additional ones. Rather than hiding the delivery cost in the product price and offering free delivery (there’s no such thing as free delivery!) we’d rather be transparent about the cost of the product and the cost of the delivery.
Are there any places you cannot ship?
We can ship to Northern Ireland, Channel Islands, Scottish Islands, and remote Scottish Highlands postcodes, but surcharges will apply - these are imposed on us by our couriers, and all we do is pass these on. Sorry!
I live in Bristol. Can I collect?
Sorry, but we can’t offer Click & Collect from our warehouse.
How can I track my order?
One we ship your order, you will receive a tracking code from our couriers (DHL) via email and/or SMS text. The quickest way to track your parcel is to follow the tracking link and this will also let you change the delivery details if you need to. If there are any other problems, please email us.