How quickly will I get my order?
All orders received by 12.00 (midday) will be sent by overnight courier (DPD or Hermes) for next day delivery. Orders received after 12.00 will be sent the following day.
Can I request delivery for a specific day?
We can send out orders to reach the recipient by a particular date (e.g. a birthday) but we can’t guarantee what day/time it will be delivered. If you’d like something for a particular date please write this in the Delivery Instructions section on the order and we will do our best to get it there for this day.
How much does delivery cost?
Delivery is £5.95 for most of UK for your first case and then £2.95 for additional ones. Rather than hiding the delivery cost in the product price and offering free delivery (there’s no such thing as free delivery!) we’d rather be transparent about the cost of the product and the cost of the delivery.
Are there any places you cannot ship?
We currently only ship within the UK. Delivery to Northern Ireland, UK islands, Scottish Islands, Channel Islands and Scottish Highlands postcodes will cost extra - delivery charges will be displayed at checkout.
I live in Bristol. Can I collect?
Unfortunately our licence doesn’t allow us to have customer collections on site so we can only take orders for delivery, sorry!
How can I track my order?
When we ship your order, you should receive a tracking code from our couriers (DPD/ Hermes). The quickest way to track your parcel is to follow the tracking link and this will show you the status of your delivery in real time. This will also allow you to change any delivery details if you need to. If you have any further problems, please email us and we will do our best to help.